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The A-Z directory of useful information relating not only to the Library but the whole Campus services

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

Academic Support

Based on the third floor, the department providing information on the academic calendar, timetables, assessments, and academic regulations; they can be contacted at academic.support-london@sunderland.ac.uk.

Advanced Search

Using filters such as author, title, subject etc. to limit search results in the Library Catalogue or Discover before starting a search in order to get more manageable results.

Article

A short text published in a journal or newspaper.

Authentication/Single Sign On

Entering University of Sunderland credentials (username and password) in order to log in to your Library Account or Discover or other University systems.

B

Basic Search

Carrying out a simple Google-like search in the Library Catalogue or Discover without using any filters, resulting in a list of thousands or hundreds of thousands of resources.

Bibliography

An alphabetically arranged list by author's surname of all the resources you used in preparation for your work and in your work (background reading and sources quoted). The Library delivers training sessions on referencing and bibliographies.

Blog

A regularly updated informal online discussion consisting of short entries which are called posts; most recent posts appear on the top of a blog.

Books

Available in print and electronic format, which you can find on the Library shelves and online using the Library Catalogue.

Borrowing

Applicable to the majority of the books in the Library where you can borrow and take them home for a period of time; minority of the books are for reference only.

British Library

The national library of the United Kingdom located in Kings Cross in London, especially for postgraduate students to join and use as reference.

C

Careers Service

Based on the fourth floor, the department providing personalised and practical advice on researching career paths, internships, voluntary work, searching for jobs, improving CVs, and preparing for interviews. There is also a dedicated Careers and Employability website at http://careers-london.sunderland.ac.uk/.

Citation/Referencing

The author-date system that is used in-text after you quote someone else's work. The Library delivers on referencing and bibliographies.

Cite Them Right

The online guide to citation/referencing and bibliographies; you need to log in with your University ID and password.

Conference Papers/Proceedings

Conference papers are academic papers delivered at a particular conference; proceedings are a published collection of these papers. Conference papers/proceedings are available via Discover.

Copac 

A union catalogue allowing you to search the catalogues of nearly hundred major UK and Irish libraries (including the British Library) in a single search.

Copying

You can make photocopies using any printer on any floor.  This is a paid-for service – see Print top-up kiosk.

Core Text

Sometimes called Essential Text or Recommended for Purchase, a book that you should read/consult for your module.

Credentials

Your University of Sunderland username and password that you use to access University and Library systems and subscription electronic resources.

CV

Curriculum Vitae (CV) is a summary of your education, qualifications, employment history, skills and training, including a limited amount of personal information such as contact details.

D

Database

A large collection of up-to-date subject specific data (for example, Business, Tourism, Nursing, etc.), which is organised in a way that its contents can easily be searched and accessed by users.

Discover

The University of Sunderland gateway to online journals, company reports, conference proceedings, and databases.

Dissertations

Some sample past dissertations across subject areas may be kept in the Library for reference purposes; please ask at the front desk.

Due Date

The date by which the books you borrow should be returned in order to avoid fines.

E

Eduroam

A secure, world-wide roaming access service developed for the international research and education community that allows visiting students, researchers and staff from participating institutions to obtain wireless internet connectivity when visiting other participating institutions.

Electronic Resources

Electronic books, electronic journals, electronic databases, and other electronic resources that are online rather than in print format, which you can access 24 hours a day, 7 days a week from anywhere with your University of Sunderland credentials.

Email

The institutional e-mail account provided to each student and member of staff. See Staff Email and Student Email. 

Employability Skills

General skills, knowledge, and understanding (communication, self-management, planning, decision-making, problem-solving, etc.) that are necessary to gain employment and participate effectively in the workplace.

EndNote

A reference manager installed on Campus computers that enables you to collect, organise, reference your resources. The Library delivers training sesssions on using EndNote.

E-portfolio

An online tool where you can collect the work (text, electronic files, images, multimedia, blog entries, and hyperlinks) you developed over the course of your studies and present to your lecturer or to a prospective employer. The institutional e-portfolio is Mahara; you can log in and create your portfolio using your University ID and password. The Library delivers training sessions on e-portfolios.

F

Feedback

Comments and suggestions you make about our service, which are very valuable to us in order improve our service and to know when we are doing well.

G

Gateway

Based on the ground floor, the department which provides non-academic student support to help you with many aspects of your time here as a student, including advising on student cards, oyster cards, and passwords for University systems; obtaining letters to show your student status; maintaining registers; and monitoring attendance. They can be contacted at gateway-london@sunderland.ac.uk.

H

Health and Wellbeing

Based on the fourth floor, the department providing advice and information on all aspects of physical and emotional health; offering advice on how to register with a doctor or dentist and information about the UK’s National Health Service (NHS); managing feelings of homesickness and loneliness; dealing with stress, safer sex and contraception, and what to do if you are pregnant; offering drugs and alcohol information and how to stop smoking.

Help

We are there to help you whenever you need us to support you with your learning and teaching; you can contact us in many ways.

I

Institutional Login

Shibboleth login, where you need to use your University credentials to gain access to electronic books in the Library Catalogue, subscription journals and databases in Discover, and other University systems.

Inter-Library Loans (ILL)

The Library service that allows you to request resources form external institutions provided that these resources are not available through our Library Catalogue or Discover.

IT in the Library

Computers housed by the Library and the software you use to support you with your studies.

IT Support (TechGuru Service Desk)

The TechGuru Service Desk is used by the IT Support team to provide students with support and solutions to IT related issues.  Press F9 on a Campus computer to access the Service Desk. 

J

JIRA 

The online system where students submit their assignments to be marked. Students can also access their assignment feedback after provisional results have been released. Contact Academic Support on the third floor or at academic.support-london@sunderland.ac.uk for help with JIRA.

Journal

A publication published at regular intervals on a specific subject area that contains articles by various authors.

K

 

L

Library Account

The section on the Library Catalogue called My Account where you log in with your University user ID and password to renew your loans, reserve titles, and pay your fines.

Library Catalogue

Your gateway to all print and electronic books provided by the University Library Services (London and Sunderland).

Library Talk

Live chat is a service that enables us to provide you with instant real-time help and support no matter where you are.

Loan Period/Loan Type

A period/type assigned to a book that determines the length of time for which you can borrow that book (1 day, 1 week, 4 weeks)

M

My Module Resources

Your online module reading lists that contain resources you should read or consult to succeed in your studies.

N

 

O

Open Access

Resources that do not require institutional login for access because they freely available to everyone, for example PubMed Central

P

Periodicals

Publications published at regular intervals such as newspapers and journals that contain articles by various authors. 

Photocopying

You can make photocopies using any printer on any floor.  This is a paid-for service – see Print top-up kiosk.

Plagiarism

The practice of taking someone else's work or ideas and passing them off as your own without crediting the original author.

Printing

You can print documents using campus computers as well as personal devices.  This is a paid-for service – see Print top-up kiosk.

Print Top-up Kiosk

The kiosk located on the fourth floor, where students can top-up their printing credit with money in order to use campus printing/copying services.

Q

QR Code

The code you see next to e-books on the Library Catalogue, which you can simply scan in to your mobile device to access the e-book directly on your phone or tablet (requires institutional login).

R

Reading Lists

Lists containing titles of books, journals, and other resources recommended by your lecturer to read/consult for each module.

Reference

Print periodicals and some print books that you cannot borrow but can consult in the Library.

Reference List

An alphabetically arranged list by author's surname of all the resources you used in your work. If your list includes sources you had not quoted from, such as background reading you did in preparation for your work, then it is called a Bibliography instead of a Reference List. The Library delivers training sessions on referencing and bibliographies.

Referencing/Citation

The author-date system that is used in-text after you quote someone else's work. The institutional referencing style is Cite them right Harvard referencing. The Library delivers training sessions on referencing and bibliographies.

Renew

To extend the due dates of your books to avoid fines, which you can even do online from anywhere by logging in to your Library Account.

Reports

A company report is a comprehensive report on a company's profile and activities throughout a given year and a market report is a comprehensive report on an industry/sector; company and market reports are available via Discover.

Research Support

Training and resources to develop the academic and study skills you need throughout your education and beyond.

Resources

Books, journals, databases, and all other material that the Library provides to support you with your studies.

S

Scanning

You can scan using any printer on any floor.

SCONUL

A scheme which allows the University of Sunderland Library users to borrow, or use for reference purposes, books and journals at other libraries which belong to the scheme.

Shelfmark/Call Number

A series of numbers and letters (the subject number and the last three letters of the author's surname) on the spine label of a book that will help you to find a particular book on the shelves together with other books on the same subject.

Shibboleth

The institutional login system to full-text resources subscribed to by the University of Sunderland that only University of Sunderland students and staff can access.

Single Sign On/Authentication (Online Services)

Entering University of Sunderland credentials (username and password) in order to log in to your Library Account or Discover and some other University systems.

Staff Email

The institutional e-mail account provided to each member of staff, which is used by the University to communicate with students and staff.  Staff email addresses are in the format firstname.lastname@sunderland.ac.uk.

Student Email

The institutional e-mail account provided to each student, which is used by the University to communicate with students.  Student email addresses are in the format username@student.sunderland.ac.uk.

Study Skills

Skills that you need to develop to become an effective learner and to manage your learning.

Subscription Resources

Online resources that are available only to University of Sunderland students and staff via your institutional (Shibboleth) login, for example Euromonitor Passport and IBISWorld.

SunSpace (VLE)

The University’s virtual learning environment where students can access programme and module information including: module guides, student guidance, class resources, Turnitin submission links, the University of Sunderland in London Information and more.

SURE

The University of Sunderland Repository for research papers and data produced by the University of Sunderland members of staff and students.

T

TechGuru (IT Support)

The TechGuru team provides IT Support to students across Campus and can be identified by the TechGuru logo on their uniforms.

Timetable

Where you find out about the schedule for your lectures by logging in with your student registration number as the username and timetable (all in lower case) as your password.

Turnitin

Students must submit their assignments to Turnitin for the detection of similarity. Turnitin submission links are found in module spaces in SunSpace. Contact Academic Support on the third floor or at academic.support-london@sunderland.ac.uk for help with Turnitin.

U

University Email

The institutional e-mail account provided to each student and member of staff - see Staff Email and Student Email.

University of Sunderland in London Information (on SunSpace)

The SunSpace module page available to all students which includes important student information such as: academic calendars, programme handbooks, University event information, exam timetables and other campus announcements.

V

Virtual Learning Environment (VLE) - SunSpace

The University’s virtual learning environment where students can access programme and module information including: module guides, student guidance, class resources, Turnitin submission links, the University of Sunderland in London Information and more.

Visiting Other Libraries

Join SCONUL to visit other university libraries to make use of their resources or, if you are a post-graduate student, joining the British Library to use it for reference.    

W

WiFi

Wireless networking technology that allows you to connect your mobile devices (laptops, tablets, phones) to the University network; you can even print from your own device.

X

 

Y

 

Z

Zotero

A free online reference manager for collecting, organising, and referencing your resources.